TECHNICAL SUPPORT
In case of technical problems,
and to make sure the continuity of work is uncompromised,
we offer our Clients a replacement device.
Both during and after the warranty period, our engineers will do their best to swiftly handle any technical issues that have arisen.
Our dealers undergo obligatory training, and the standard 12-month warranty – which can be extended to 36 months, or 3000 operating hours – is valid worldwide.Â
Do you want to report a breakdown,
or order tech support for your machinery?
Call us:Â +48 22 632 16 68
or send a request by e-mail: help@fortador.com
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Built-in self-diagnostics system
Our machines have a built-in self-diagnostics system that tells you what need to do to avoid failure. The system works just like the control panel in your car that tells you, for example, about the need to replenish the fluids or change the engine oil. After you get one of such messages, it is enough to perform a maintenance activity on your own. Doing this does not affect the loss of warranty.
If someone does not feel up to it, they can use video conferencing via facetime or WhatsApp. Our engineer will explain what needs to be done. This does not affect the loss of warranty or generate additional costs. Our team of mechanics will take care of your problem-free of charge and help every owner of the machine, regardless of whether they bought it as a new or second-hand one.
USING A FORTADOR STEAM CLEANER
Activate the antifreeze system in a FORTADOR Pro Max
Descaling procedure in FORTADOR Volt Mini
Erasing service warning messages on Fortador PRO
Fortador steam machine descaling process
Erasing service warning messages on Fortador PRO Max
Erasing service warning messages on Fortador Volt Electra
Fortador steam cleaner touchscreen display recalibration procedure
Activate the antifreeze system in a FORTADOR Volt Electra
VIDEO TUTORIALS
Flow sensor "O-Ring" replacement in a steam cleaner
Repair of damaged copper pipe in a steam cleaner
UNPACKING THE FORTADOR STEAM CLEANERS
Unboxing Fortador Volt Mini Deluxe Set
Unboxing Fortador Pro S
Helpline: +48 22 632 16 68
Please call us, and we’ll answer all your questions.
Helpline:
+48 22 632 16 68
Please call us, and we’ll answer all your questions.
If you have any questions:
Write to us at  info@fortador.com
If you have any questions:
Write to us at  info@fortador.com
Helpline:Â +48 22 632 16 68
Please call us, and we’ll answer all your questions.
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Contact details
t: +48 22 632 16 68
sales: info@fortador.com
HR: biuro@fortador.com
service: help@fortador.com
Business hours
Monday – Friday: 8:30 – 17:00