TRAINING
Learn about the Fortador Training program
We encourage you to take advantage of the training that is very popular – it is a visit to our training center. Three days full of theoretical knowledge, but above all, practice!
Permanent discount card for Fortador detergents.
Possibility to order marketing materials and a set of detergents for the new Detailing Fortador Studio.
Meals included in the price.
We will help you organize your stay in a hotel located just 500m from our studio.
P.S. We recommend visiting the Porsche Museum.
We are a member of the International Detailing Association
8:45 AM – 9:00 AM: Welcome and Introduction
- Introduction:
- Overview of the 5-day training program, emphasizing the integration of technical skills with robust business management.
- Importance of effective business practices for success in the car detailing industry.
- Icebreaker Activity:
- Participants introduce themselves, share their business goals, and discuss their expectations from the course.
9:00 AM – 10:00 AM: Building a Profitable Business Strategy
- Defining Your Business Model:
- Types of Detailing Businesses: Exploring various models such as mobile detailing, fixed-location shops, and franchises.
- Target Market: Identifying ideal customers and customizing services to meet their needs.
- Competitive Analysis: Researching competitors to differentiate your services and stand out in the market.
- Creating a Business Plan:
- Business Goals: Setting realistic short-term and long-term goals for growth and profitability.
- Service Offerings: Designing a range of services to cater to different customer needs and budgets.
- Pricing Strategy: Developing a pricing structure that reflects service quality while remaining competitive.
10:00 AM – 10:15 AM: Break
- Light Refreshments: Snacks and beverages provided.
10:15 AM – 12:00 PM: Mastering Financial Management
- Financial Fundamentals:
- Understanding Financial Statements:
- Income Statements: Analyzing revenue, cost of goods sold, and net profit.
- Balance Sheets: Understanding assets, liabilities, and equity.
- Cash Flow Statements: Tracking cash inflows and outflows to maintain liquidity.
- Budgeting and Forecasting:
- Creating a Realistic Budget: Estimating expenses, setting revenue targets, and planning for growth.
- Revenue Forecasting: Predicting future sales based on historical data and market trends.
- Expense Management: Identifying fixed and variable costs and finding areas for cost reduction.
- Pricing Strategies:
- Setting Competitive Prices: Pricing services based on market rates, cost of services, and perceived value.
- Value-Based Pricing: Charging based on the value provided rather than just the cost of labor and materials.
- Discounting and Promotions: Strategically using discounts to attract customers without eroding profitability.
- Bookkeeping and Accounting:
- Basic Bookkeeping: Recording transactions, managing invoices, and tracking expenses.
- Accounting Software: Introduction to tools that simplify financial management.
- Tax Compliance: Understanding tax obligations and maintaining proper documentation.
- Understanding Financial Statements:
12:00 PM – 1:00 PM: Lunch Break
- Buffet Lunch: A selection of light meals provided.
1:00 PM – 2:45 PM: Marketing and Client Retention Techniques
- Building Your Brand:
- Brand Identity: Developing a strong brand identity through logos, messaging, and service differentiation.
- Online Presence: Creating an effective website and utilizing social media to attract and engage customers.
- Effective Marketing Strategies:
- Traditional Marketing: Leveraging flyers, business cards, and local networking.
- Digital Marketing: Using SEO, Google Ads, and social media campaigns to drive leads and conversions.
- Customer Engagement: Creating engaging content and interacting with customers online.
- Customer Service Excellence:
- Customer Satisfaction: How exceptional service drives repeat business and referrals.
- Handling Complaints: Techniques for resolving issues and turning negative experiences into positive outcomes.
- Building Long-Term Relationships: Implementing loyalty programs and personalized communication.
2:45 PM – 3:00 PM: Break
- Refreshments: Light snacks and drinks provided.
3:00 PM – 4:00 PM: Practical Workshop: Creating Your Financial Plan
- Workshop Overview:
- Participants apply the concepts learned to develop a basic financial plan for their business.
- Hands-On Activities:
- Building a Budget: Creating a tailored budget including projected revenue, expenses, and profit margins.
- Setting Financial Goals: Establishing realistic short-term and long-term financial goals.
- Cash Flow Management: Creating a cash flow statement and planning for various financial scenarios.
- Pricing Strategy Development: Developing a pricing strategy that balances competitiveness with profitability.
- Group Discussion:
- Sharing financial plans with the group, receiving feedback, and discussing challenges.
- Q&A Session:
- Open floor for questions and clarification on business and financial management topics.
4:00 PM: Wrap-Up and Preparation for Day 2
- Review of Key Points:
- Recap of the day’s essential business and financial management strategies.
- Preparation for Day 2:
- Brief overview of the next day’s focus on Introduction and Basic Cleaning Techniques.
- Closing Remarks:
- Encouragement to review the day’s materials, finalize financial plans, and come prepared for the practical sessions on Day 2.
8:45 AM – 9:00 AM: Recap of Day 1
- Review of Business Management and Financial Planning:
- Quick recap of the key lessons from Day 1, focusing on how to apply financial and business management strategies to your detailing business.
- Open floor for any questions or discussions on Day 1 topics before shifting focus to technical skills.
9:00 AM – 10:00 AM: Getting Acquainted with Fortador Products
- Introduction to Fortador Equipment:
- Overview of Fortador’s range of steam cleaners, their features, and how they differ from traditional cleaning tools.
- Detailed explanation of each product’s function and best-use scenarios.
- Demonstration of Fortador Steam Cleaners:
- Live demonstration of how to use Fortador steam cleaners for both interior and exterior car cleaning.
- Safety precautions and maintenance tips for Fortador equipment to ensure longevity and optimal performance.
- Hands-On Session:
- Participants practice using Fortador steam cleaners under instructor supervision, with feedback provided on technique and efficiency.
10:00 AM – 10:15 AM: Break
- Light Refreshments: Snacks and beverages provided.
10:15 AM – 12:00 PM: Exterior Cleaning Techniques
- Introduction to Exterior Cleaning:
- Importance of a thorough exterior cleaning as the foundation of any detailing job.
- Overview of the basic steps: pre-wash, wash, decontamination, drying, and protection.
- Pre-Wash and Wash Techniques:
- Pre-Wash: Use of snow foam and pre-wash products to break down dirt and grime before contact washing.
- How to wash a car in under 15 minutes: Training on how to wash a car using Fortador Steamers in under 15 minutes.
- Contact Washing: Proper use of wash mitts, brushes, and detailing tools to clean various exterior surfaces.
- Decontamination Techniques:
- Chemical Decontamination: Use of iron removers and tar removers to safely eliminate contaminants.
- Mechanical Decontamination: Techniques for using clay bars or clay mitts to remove embedded contaminants from the paint surface.
- Drying and Protection:
- Safe Drying Techniques: Use of microfiber towels, air blowers, and drying aids to prevent water spots.
- Applying Protection: Introduction to waxes, sealants, and ceramic coatings, and how to apply them for long-lasting protection.
- Hands-On Practice:
- Participants work on demo vehicles, practicing the entire exterior cleaning process, from pre-wash to protection application, under instructor supervision.
12:00 PM – 1:00 PM: Lunch Break
- Buffet Lunch: A selection of light meals provided.
1:00 PM – 2:45 PM: Interior Cleaning Techniques
- Introduction to Interior Detailing:
- Importance of interior detailing in enhancing the overall appearance and value of the vehicle.
- Overview of key interior components: seats, carpets, dashboard, windows, and air vents.
- Cleaning Seats and Upholstery:
- Fabric Seats: Techniques for shampooing, extracting, and removing stains.
- Leather Seats: Cleaning, conditioning, and protecting leather upholstery to maintain its appearance and durability.
- Hands-On Practice: Participants clean and condition seats in demo vehicles, applying the techniques demonstrated by the instructors.
- Dashboard, Panels, and Trim:
- Cleaning Techniques: Safe methods for cleaning dashboards, door panels, and plastic trim without causing damage.
- Protecting and Dressing: Application of interior dressings and protectants to enhance appearance and prevent UV damage.
- Carpets and Floor Mats:
- Vacuuming Techniques: Effective vacuuming strategies to remove dirt and debris from carpets and floor mats.
- Shampooing and Extraction: Techniques for deep cleaning carpets, removing stains, and extracting moisture.
- Hands-On Practice: Participants practice interior cleaning on demo vehicles, with instructors providing personalized feedback.
- Glass and Windows:
- Streak-Free Cleaning: Techniques for achieving streak-free windows using the right products and methods.
- Window Tint Care: Special considerations for cleaning tinted windows without damaging the tint film.
- Final Interior Detailing Touches:
- Odor Removal: Techniques for neutralizing odors, including the use of steam and ozone treatments.
- Attention to Detail: Importance of addressing small areas like air vents, crevices, and cup holders for a complete clean.
2:45 PM – 3:00 PM: Break
- Refreshments: Light snacks and drinks provided.
3:00 PM – 4:00 PM: Q&A and Review
- Interactive Q&A Session:
- Participants ask questions about the day’s lessons, with instructors providing detailed answers and clarifications.
- Review of Key Techniques:
- Recap of essential exterior and interior cleaning techniques learned during the day.
- Emphasis on the importance of attention to detail and following systematic cleaning processes.
- Group Discussion:
- Open discussion on any challenges faced during the hands-on sessions and how to overcome them in real-world scenarios.
- Preparation for Day 3:
- Overview of the next day’s focus on Car Preparation and Polishing, with a brief explanation of the topics to be covered.
- Encouragement to review the day’s materials and practice the techniques on their own vehicles before Day 3.
4:00 PM: End of Day 2
8:45 AM – 9:00 AM: Recap of Day 2
- Review of Basic Cleaning Techniques:
- Quick recap of the key lessons from Day 2, focusing on the importance of proper cleaning as a foundation for detailing.
- Discussion on any challenges or questions from the previous day, with tips for improving technique.
9:00 AM – 10:00 AM: Preparing the Car for Polishing
- Surface Assessment:
- Inspection Techniques: How to inspect the vehicle’s paint for swirls, scratches, oxidation, and other defects.
- Identifying Paint Types: Understanding different types of automotive paint (single-stage, clear coat, etc.) and how they affect the polishing process.
- Assessing Contaminants: Identifying tar, tree sap, industrial fallout, and other contaminants that may need to be removed before polishing.
- Pre-Polishing Preparation:
- Tape-Off Process: Demonstration of how to tape off sensitive areas (e.g., trim, emblems, rubber seals) to protect them during polishing.
- Decontamination Process:
- Iron Removers: Application of iron fallout removers to dissolve embedded metal particles.
- Clay Bar or Clay Mitt: Hands-on practice using clay to remove bonded contaminants, creating a smooth surface for polishing.
- Solvent Wipe-Down: Use of panel wipes or isopropyl alcohol (IPA) to remove oils, waxes, and any remaining residues from the paint.
- Paint Thickness Measurement: Introduction to paint depth gauges and how to measure paint thickness to avoid over-polishing.
10:00 AM – 10:15 AM: Break
- Light Refreshments: Snacks and beverages provided.
10:15 AM – 12:00 PM: Polishing and One-Step Paint Correction
- Introduction to Paint Correction:
- Understanding Paint Defects: Types of defects (e.g., swirl marks, scratches, oxidation) and how they can be corrected through polishing.
- Polishing Compounds and Pads:
- Overview of different types of polishing compounds (cutting, polishing, finishing) and how to select the right one for the job.
- Explanation of polishing pads (foam, microfiber, wool) and their specific uses.
- Polishing Techniques:
- Machine Polishing:
- Dual Action (DA) Polishers: Introduction to DA polishers, their safety features, and how they differ from rotary polishers.
- Rotary Polishers: Explanation of rotary polishers, their advantages, and when to use them.
- Polishing Process: Step-by-step demonstration of the polishing process, including pad priming, pressure control, and speed settings.
- One-Step Paint Correction: Techniques for performing a one-step polish that balances cutting and finishing, ideal for enhancing gloss with minimal effort.
- Hands-On Practice:
- Participants practice polishing techniques on demo panels and vehicles, with instructors providing guidance on pressure, speed, and pad movement.
- Finishing the Polished Surface:
- Inspecting the Results: How to check for holograms, buffer trails, and missed defects.
- Jeweling: Techniques for achieving maximum gloss and clarity on the paint surface.
- Final Wipe-Down: Use of microfiber towels and finishing sprays to remove any remaining polish residue.
- Machine Polishing:
12:00 PM – 1:00 PM: Lunch Break
- Buffet Lunch: A selection of light meals provided.
1:00 PM – 2:45 PM: Continued Practice
- Hands-On Polishing Session:
- Participants continue practicing the polishing techniques learned earlier, working on different sections of demo vehicles.
- Instructors provide one-on-one feedback, helping participants refine their techniques and troubleshoot any issues.
- Spot Correction Techniques:
- Isolated Defect Removal: Techniques for focusing on specific areas with deeper scratches or defects without over-polishing surrounding areas.
- Edge and Corner Polishing: Safely polishing near edges, body lines, and tight areas where machine polishers may be less effective.
- Introduction to Multi-Step Paint Correction:
- Overview: Explanation of multi-step correction, where multiple polishing stages (cutting, polishing, finishing) are used to achieve the highest level of defect removal and gloss.
- Discussion: Understanding when to use a multi-step correction process versus a one-step approach.
- Group Discussion:
- Participants discuss their experiences during the hands-on sessions, sharing challenges and solutions with the group.
- Instructors provide additional tips and answer questions related to specific polishing scenarios.
2:45 PM – 3:00 PM: Break
- Refreshments: Light snacks and drinks provided.
3:00 PM – 4:00 PM: Q&A and Review
- Interactive Q&A Session:
- Open floor for participants to ask questions about the day’s lessons, with instructors providing detailed explanations and practical advice.
- Review of Key Polishing Techniques:
- Recap of the essential polishing techniques learned during the day, emphasizing the importance of surface preparation and correct tool usage.
- Discussion on the role of polishing in the overall detailing process and its impact on the final result.
- Preparation for Day 4:
- Overview of the next day’s focus on Advanced Techniques and Repetition, including advanced correction methods, coating applications, and more.
- Encouragement to review the day’s materials and practice the techniques on their own vehicles before Day 4.
4:00 PM: End of Day 3
8:45 AM – 9:00 AM: Recap of Day 3
- Review of Polishing Techniques:
- Quick recap of the key lessons from Day 3, focusing on the importance of preparation and the nuances of polishing techniques.
- Open discussion on any challenges faced during the previous day’s hands-on sessions, with tips for improvement.
9:00 AM – 10:00 AM: Advanced Paint Correction Techniques
- Introduction to Multi-Step Paint Correction:
- Understanding Multi-Step Process: Detailed explanation of multi-step correction, including heavy cutting, polishing, and finishing stages.
- Advanced Polishing Compounds: Overview of high-cutting compounds and finishing polishes, with a focus on selecting the right product for specific paint conditions.
- Polishing Pad Selection:
- Discussion on the use of different pads (foam, microfiber, wool) in a multi-step process.
- Techniques for switching between pads and products efficiently.
- Advanced Machine Polishing Techniques:
- Rotary Polishing Mastery: Techniques for using rotary polishers to correct severe defects while minimizing the risk of holograms and burns.
- Edge Work and Tight Areas:
- Techniques for polishing around intricate areas such as body lines, edges, and emblems.
- Introduction to smaller pad systems and specialized tools for tight spaces.
- Hands-On Practice:
- Participants practice multi-step paint correction on demo vehicles, focusing on achieving a flawless finish with minimal haze or swirls.
- Instructors provide one-on-one guidance, helping participants refine their techniques for different paint types and conditions.
10:00 AM – 10:15 AM: Break
- Light Refreshments: Snacks and beverages provided.
10:15 AM – 12:00 PM: Coatings and Advanced Protection Techniques
- Introduction to Ceramic Coatings:
- Understanding Ceramic Coatings: Explanation of ceramic coatings, their benefits, and how they differ from traditional waxes and sealants.
- Coating Types: Overview of different ceramic coatings, including consumer-grade and professional-grade options.
- Surface Preparation for Coating:
- Importance of flawless paint correction and decontamination before coating application.
- Use of panel wipes and inspection sprays to ensure a residue-free surface.
- Application Techniques for Ceramic Coatings:
- Step-by-Step Application:
- Demonstration of proper application techniques, including layering, leveling, and curing times.
- Techniques for avoiding high spots, streaks, and other common application issues.
- Curing Process:
- Explanation of the curing process, including the use of IR lamps and proper environmental conditions.
- Discussion on post-application care and maintenance during the curing period.
- Coating Maintenance and Longevity:
- Post-Coating Care: Techniques for maintaining a ceramic-coated vehicle, including recommended washing methods and products.
- Top-Up Products: Introduction to maintenance products like spray sealants and detailers designed to extend the life of ceramic coatings.
- Hands-On Coating Application:
- Participants apply ceramic coatings to demo panels and vehicles, practicing the techniques demonstrated.
- Instructors provide personalized feedback, helping participants achieve a professional-grade finish.
- Step-by-Step Application:
12:00 PM – 1:00 PM: Lunch Break
- Buffet Lunch: A selection of light meals provided.
1:00 PM – 2:45 PM: Repetition and Mastery
- Advanced Detailing Techniques:
- Wet Sanding:
- Introduction to wet sanding for severe defect removal and paint leveling.
- Demonstration of different grits, sanding blocks, and techniques to safely remove imperfections.
- Discussion on when and how to use wet sanding as part of the correction process.
- Spot Repair Techniques:
- Methods for repairing isolated defects, such as deep scratches and bird etching.
- Hands-on practice using sanding, compounding, and polishing to blend repaired areas seamlessly.
- Continued Practice:
- Participants work on demo vehicles, applying the advanced techniques learned throughout the day.
- Focus on refining skills through repetition, with instructors providing guidance to ensure each participant reaches a high level of proficiency.
- Final Detailing Touches:
- Interior Advanced Techniques: Quick review of interior detailing for high-end finishes, including leather restoration and fabric protection.
- Exterior Detailing Finishes: Application of final touches such as tire dressing, trim restoration, and glass coating.
- Group Collaboration:
- Participants work in pairs or small groups to tackle complex detailing tasks, sharing techniques and troubleshooting challenges together.
- Instructors provide support and answer questions as participants work to perfect their skills.
- Wet Sanding:
2:45 PM – 3:00 PM: Break
- Refreshments: Light snacks and drinks provided.
3:00 PM – 4:00 PM: Q&A and Review
- Interactive Q&A Session:
- Participants have the opportunity to ask in-depth questions about advanced techniques, tools, and products used during the day.
- Instructors provide detailed answers, including tips for handling unique or challenging detailing situations.
- Review of Advanced Techniques:
- Recap of the key advanced detailing techniques covered during the day, with an emphasis on their application in different scenarios.
- Discussion on how to integrate these advanced techniques into the participants’ own detailing services.
- Preparation for Day 5:
- Overview of the next day’s focus on Evaluation, Final Examination, and Certification.
- Participants are encouraged to review all materials and prepare for the final exam, which will cover both theoretical knowledge and practical skills.
4:00 PM: End of Day 4
8:45 AM – 9:00 AM: Recap of Day 4 and Overview of the Day
- Review of Advanced Techniques:
- Quick recap of the advanced detailing techniques covered on Day 4, focusing on any final questions or clarifications.
- Overview of the day’s schedule, emphasizing the importance of the final evaluation and certification process.
9:00 AM – 10:00 AM: Written Examination
- Introduction to the Written Exam:
- Explanation of the format and types of questions (multiple choice, true/false, short answer).
- Emphasis on the importance of applying knowledge gained from all five days of training, including business management, cleaning techniques, polishing, and advanced detailing.
- Written Exam:
- Content: The exam covers theoretical knowledge from the entire training, including business practices, detailing products, tools, techniques, and safety protocols.
- Duration: 60 minutes.
- Assessment: The exam is designed to test understanding of key concepts and the ability to apply knowledge to real-world scenarios.
10:00 AM – 10:15 AM: Break
- Light Refreshments: Snacks and beverages provided.
10:15 AM – 12:00 PM: Practical Examination
- Introduction to the Practical Exam:
- Explanation of the practical exam process, where participants will demonstrate their detailing skills on a vehicle.
- Overview of the key areas to be assessed, including preparation, technique, attention to detail, and time management.
- Practical Exam:
- Content: Participants will be required to perform a series of detailing tasks, such as:
- Exterior Cleaning: Demonstrate correct washing, decontamination, and drying techniques and how to wash a car in 15 minutes.
- Paint Correction: Perform a one-step or multi-step paint correction on a section of the vehicle.
- Ceramic Coating Application: Apply a ceramic coating to a panel, ensuring proper technique and coverage.
- Interior Detailing: Clean and condition interior surfaces, focusing on leather, upholstery, and trim.
- Final Inspection: Conduct a final inspection of the vehicle, identifying any remaining defects or areas for improvement.
- Assessment:
- Participants are evaluated on their technical skills, ability to follow procedures, and overall quality of work.
- Instructors observe and provide feedback throughout the process, with a final assessment at the end of the session.
- Content: Participants will be required to perform a series of detailing tasks, such as:
12:00 PM – 1:00 PM: Lunch Break
- Buffet Lunch: A selection of light meals provided.
1:00 PM – 2:45 PM: Final Review and Feedback Session
- Review of Practical Examination:
- Instructors provide detailed feedback on each participant’s performance during the practical exam.
- Discussion on strengths and areas for improvement, with personalized advice on how to enhance detailing skills further.
- Group Discussion:
- Open floor for participants to share their experiences from the practical exam, discussing any challenges they faced and how they overcame them.
- Instructors facilitate a discussion on best practices and key takeaways from the training.
- Final Q&A Session:
- Participants have the opportunity to ask any remaining questions about the techniques, tools, or business practices covered during the training.
- Instructors provide in-depth answers, ensuring all participants have a clear understanding of the course content.
2:45 PM – 3:00 PM: Break
- Refreshments: Light snacks and drinks provided.
3:00 PM – 4:00 PM: Certification Ceremony and Closing Remarks
- Certification Ceremony:
- Presentation of Certificates: Each participant receives a certificate of completion, recognizing their achievement in mastering the skills taught during the training program.
- Special Awards: Instructors may present special awards to participants who demonstrated exceptional skill or improvement throughout the course.
- Closing Remarks:
- Instructor Reflections: Instructors reflect on the participants’ journey throughout the course, highlighting significant milestones and achievements.
- Participant Reflections: Participants are invited to share their thoughts and experiences, discussing how they plan to apply their new skills in their detailing businesses.
- Networking Opportunity:
- Participants are encouraged to network with each other and the instructors, building connections that may support their future endeavors in the detailing industry.
- Next Steps and Continuing Education:
- Instructors provide information on advanced courses, certifications, and resources for further skill development in automotive detailing.
- Participants are encouraged to stay engaged with the detailing community and continue learning through practice and additional training.
4:00 PM: End of Training Program
Final Farewells: Instructors and participants say their goodbyes, with the opportunity to exchange contact information and stay in touch for future collaborations or support.
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Kontakt
tel: +48 22 632 16 68
sprzedaż: info@fortador.com
kadry: biuro@fortador.com
serwis: help@fortador.com
Godziny otwarcia
Pon. – Pt.: 8:30 – 17:00